{"id":2489,"date":"2025-10-18T21:51:49","date_gmt":"2025-10-18T21:51:49","guid":{"rendered":"https:\/\/domainedelavialette.com\/?page_id=2489"},"modified":"2026-10-22T11:59:16","modified_gmt":"2026-10-22T11:59:16","slug":"conditions-generales-de-vente-de-location-et-reglement-interieur","status":"publish","type":"page","link":"https:\/\/domainedelavialette.com\/en\/conditions-generales-de-vente-de-location-et-reglement-interieur\/","title":{"rendered":"General Terms and Conditions of Sale, rental & Domaine Rules"},"content":{"rendered":"
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General Terms and Conditions of Sale, rental & Domaine Rules<\/h2>\n\n\n\n

Domaine de la Vialette \u2013 SARL LA VIALETTE
Last updated: October 2026<\/p>\n\n\n\n

<\/div><\/div><\/span><\/div><\/div>\n\n\n\n
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1. Service provider details<\/h2>\n\n\n\n

SARL LA VIALETTE
Legal form: Soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e (SARL)
Date of incorporation: 01\/01\/1995
SIREN : 399 463 447
SIRET : 399 463 447 00017
Registered office: La Vialette, D998, 2, route de La Vialette, 48500 La Canourgue, France
Telephone : (+33) 6 08 86 57 38
Email :\u00a0contact@domainedelavialette.com
Manager: M. Franck FAGES, born in july 1970<\/p>\n<\/div>\n\n\n\n

<\/div><\/div><\/span><\/div><\/div>\n\n\n\n
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2. Scope<\/h2>\n\n\n\n

These General Terms and Conditions apply to all services offered by the Domaine de la Vialette:<\/p>\n\n\n\n

    \n
  • rental of : guest rooms(B&B) and g\u00eetes (cottages),<\/strong> et g\u00eetes<\/strong>,<\/li>\n\n\n\n
  • exclusive hire of the estate for<\/strong> : private events (weddings, receptions) or professional events (seminars, meetings),<\/li>\n\n\n\n
  • and any additional service (catering, cleaning, equipment, etc.).<\/li>\n<\/ul>\n\n\n\n

    Any booking implies unreserved acceptance of these General Terms and Conditions and of the House Rules.<\/p>\n<\/div>\n\n\n\n

    <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
    \n

    3. Booking and formation of the contract<\/h2>\n\n\n\n

    \u2022 Bookings may be made by telephone, by email or via the website.<\/p>\n\n\n\n

    \u2022 A booking becomes final once a deposit has been paid (e.g. 30% of the total amount) and received within the stated time limit.<\/p>\n\n\n\n

    \u2022 The balance is payable on the terms agreed (on arrival or before the stay).<\/p>\n\n\n\n

    \u2022 If payment is not received within the stated time limits, the booking may be cancelled automatically.<\/p>\n\n\n\n

    \u2022 Written confirmation (by email or post) is sent to the guest once the booking has been validated.<\/p>\n\n\n\n

    \u2022 The booking is personal and may not be assigned or transferred without the Domaine\u2019s consent.<\/p>\n<\/div>\n\n\n\n

    <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
    \n

    4. Prices and invoicing<\/h2>\n\n\n\n

    \u2022 Prices are stated in euros, inclusive of VAT, excluding any applicable tourist tax.<\/p>\n\n\n\n

    \u2022 Prices include accommodation and the services stated in the offer at the time of booking.<\/p>\n\n\n\n

    \u2022 Additional services (cleaning, meals, linen, etc.) may be invoiced separately.<\/p>\n\n\n\n

    \u2022 The applicable prices are those in force on the date the booking is confirmed.<\/p>\n\n\n\n

    \u2022 The guest is jointly and severally liable for all costs relating to their stay or event.<\/p>\n<\/div>\n\n\n\n

    <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
    \n

    5. Cancellations and changes<\/h2>\n\n\n\n

    5.1. Cancellation by the guest:<\/strong><\/p>\n\n\n\n

    \u2022 From 1 November to 31 March: free cancellation up to 48 hours before arrival.
    After that, we retain the cost of one night of your stay (for g\u00eete rentals) and the deposit (for guest room bookings).<\/p>\n\n\n\n

    \u2022 April, May and October: free cancellation up to 72 hours before arrival.
    After that, we retain the cost of two nights of your stay (for g\u00eete rentals) and the deposit (for guest room bookings).<\/p>\n\n\n\n

    \u2022 From 1 June to 30 September: free cancellation up to 14 days before arrival.
    After that, we retain the deposit for the stay (for g\u00eete rentals) and the deposit (for guest room bookings).<\/p>\n\n\n\n

    \u2022 No-show: the full amount of the stay remains due.<\/p>\n\n\n\n

    \n

    \u2022Shortened stay: no refund will be given.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    <\/p>\n<\/div>\n\n\n\n

    <\/div>\n\n\n\n

    5.2. Cancellation by the Domaine: <\/strong>:\u00a0<\/p>\n\n\n\n

    Should the Domaine be unable to provide the service (force majeure, disaster, etc.), all sums paid will be refunded in full.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    <\/div>\n<\/div>\n\n\n\n
    \n

    6. Arrival and departure<\/h2>\n\n\n\n

    \u2022 Check-in: from 4 pm (please let us know if you will be arriving late).<\/p>\n\n\n\n

    \u2022 Check-out: by 10 am. <\/p>\n\n\n\n

    \u2022 Any unauthorised late departure may incur an additional charge.<\/p>\n\n\n\n

    \u2022 G\u00eetes, we carry out the check-in and check-out inventory together. <\/p>\n<\/div>\n\n\n\n

    <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
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    7. Security deposit and liability<\/h2>\n\n\n\n

    \u2022 The Domaine may request a security deposit, returned after the check-out inventory. If there is no damage, it is returned to you on departure. In the event of damage, we deduct the actual cost of repairs, with supporting documents (invoice or quote), and return the balance within 30 days.<\/p>\n\n\n\n

    \u2022 The guest is liable for any damage, deterioration or loss occurring during the stay.<\/p>\n\n\n\n

    \u2022 Valuables left in rooms or g\u00eetes remain the guest\u2019s responsibility.<\/p>\n\n\n\n

    \u2022 The Domaine accepts no liability for theft, loss of or damage to personal belongings.<\/p>\n\n\n\n

    <\/p>\n<\/div>\n\n\n\n

    <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
    \n

    The guest undertakes to comply with the following rules:<\/p>\n\n\n\n

      \n
    1. Quiet hours:<\/strong>\n
        \n
      • Quiet must be observed between 11 pm and 8 am.<\/li>\n\n\n\n
      • Noise disturbance (music, shouting, vehicles) is not permitted.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Smoking:<\/strong>\n
          \n
        • Smoking is strictly prohibited inside all buildings.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Pets:<\/strong>\n
            \n
          • Pets are accepted only with prior authorisation.<\/li>\n\n\n\n
          • They must be kept on a lead and must not disturb other guests.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Cleanliness:<\/strong>\n
              \n
            • Guests must leave the premises clean and tidy.<\/li>\n\n\n\n
            • In the event of unusual soiling, a cleaning fee may be charged.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
            • Safety:<\/strong>\n
                \n
              • Emergency exits must be kept clear.<\/li>\n\n\n\n
              • The use of unauthorised electrical appliances (heaters, hobs, etc.) is prohibited.<\/li>\n\n\n\n
              • Facilities must be used for their intended purpose.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
              • Swimming pool and shared areas:<\/strong>\n
                  \n
                • Users access these areas at their own risk.<\/li>\n\n\n\n
                • Children must be accompanied by an adult.<\/li>\n\n\n\n
                • The Domaine accepts no liability for any accident resulting from failure to follow these rules.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Visitors:<\/strong>\n
                    \n
                  • Any person not registered must be declared to, and approved by, the management.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                  • Respect for neighbours and staff:<\/strong>\n
                      \n
                    • Any disrespectful behaviour may result in immediate eviction without refund.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                    • Staff access:<\/strong>\n
                        \n
                      • The Domaine reserves the right to enter the accommodation for maintenance, emergencies or inspection, at reasonable times.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                      • Lost keys \/ key cards:<\/strong><\/strong>\n
                          \n
                        • Any loss or failure to return will be charged at a fixed rate.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                        • Electric vehicles:<\/strong><\/strong>\n
                            \n
                          • A charging point is available at the Domaine, payable by bank card.<\/li>\n\n\n\n
                          • Charging a vehicle from the g\u00eete\u2019s electrical system is not permitted.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                          • G\u00eete capacity and occupants<\/strong><\/strong> :<\/strong>\n
                              \n
                            • Each g\u00eete accommodates no more than the number of guests stated on this website.<\/li>\n\n\n\n
                            • The Domaine may refuse any additional guests. <\/li>\n\n\n\n
                            • The agreement is personal: no subletting or assignment without our written consent.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                            • G\u00eete inventory:<\/strong>\n
                                \n
                              • The guest must leave the g\u00eete clean. <\/li>\n\n\n\n
                              • If the guest selects the cleaning option, the Domaine will take care of the cleaning.<\/li>\n\n\n\n
                              • If the guest does not select the cleaning option and the g\u00eete is not left clean, a cleaning fee of \u20ac150 will be charged.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n\n\n\n
                                <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
                                \n

                                9. Force majeure<\/h2>\n\n\n\n

                                Neither party shall be held liable for any failure due to force majeure (natural disaster, epidemic, breakdown, administrative ban, etc.).
                                The contract will be suspended or terminated without compensation. Sums received for services not provided will be refunded or carried over.<\/p>\n<\/div>\n\n\n\n

                                <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
                                \n

                                10. Insurance<\/h2>\n\n\n\n

                                Guests are advised to take out\u00a0third-party liability insurance<\/strong>\u00a0covering any damage caused during their stay.
                                The Domaine does not provide specific insurance for guests\u2019 personal belongings.<\/p>\n<\/div>\n\n\n\n

                                <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
                                \n

                                11. Mediation and dispute resolution<\/h2>\n\n\n\n

                                In the event of a dispute, the guest may refer the matter free of charge to the approved mediator:<\/p>\n\n\n\n

                                M\u00e9diation Tourisme et Voyage (MTV) BP 80 303 \u2013 75823 Paris Cedex 17
                                Site :\u00a0www.mtv.travel<\/p>\n\n\n\n

                                Failing an amicable settlement, the dispute will be referred to the competent courts with jurisdiction over the Domaine\u2019s registered office, in accordance with French law.<\/p>\n<\/div>\n\n\n\n

                                <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
                                \n

                                12. Governing law and jurisdiction<\/h2>\n\n\n\n

                                These General Terms and Conditions are governed by\u00a0French law<\/strong>.
                                Any dispute relating to their interpretation or performance falls under the exclusive jurisdiction of the French courts.<\/p>\n<\/div>\n\n\n\n

                                <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
                                \n

                                13. Changes to these terms<\/h2>\n\n\n\n

                                The Domaine de la Vialette reserves the right to amend these terms at any time.
                                The applicable version is the one in force on the date of booking.<\/p>\n<\/div>\n\n\n\n

                                <\/div><\/div><\/span><\/div><\/div>\n\n\n\n
                                \n

                                14. Acceptance<\/h2>\n\n\n\n

                                By confirming a booking, the guest acknowledges:<\/p>\n\n\n\n

                                  \n
                                • that they have read these General Terms and Conditions,<\/li>\n\n\n\n
                                • that they accept their terms in full,<\/li>\n\n\n\n
                                • and that they are personally responsible for full payment of the stay or service.<\/li>\n<\/ul>\n\n\n\n

                                  Online confirmation (tick box) or signature of the contract constitutes final acceptance.<\/p>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_nectar_blocks_hide_post_title":false,"_nectar_blocks_transparent_header_effect":false,"_nectar_blocks_transparent_header_effect_color":"light","_nectar_blocks_header_animation":false,"_nectar_blocks_header_animation_delay":0,"_nectar_blocks_header_animation_effect":"fade","_nectar_blocks_page_css":"","_nectar_blocks_page_js":"","footnotes":""},"class_list":["post-2489","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/pages\/2489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/comments?post=2489"}],"version-history":[{"count":10,"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/pages\/2489\/revisions"}],"predecessor-version":[{"id":5759,"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/pages\/2489\/revisions\/5759"}],"wp:attachment":[{"href":"https:\/\/domainedelavialette.com\/en\/wp-json\/wp\/v2\/media?parent=2489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}